A group of passengers have been forced to find a way out of a train station after staff were locked in for the night.
Around 30 people were trapped at Oxenholme station in Cumbria when they arrived on a service almost two hours late.
The driver offered to take commuters to the next station where they could take taxis home.
Some people refused and took matters into their own hands.
At least one man resorted to climbing a 7ft spiked gate, but others were unable to do so.
Passenger Rhiannon Neale, 26, told the Daily Mail: ‘There was quite a bit of swearing and angry shouting as we were all exhausted and it was past midnight by then.
They were finally free when a maintenance man was spotted on the trail and had a queue.
The trip, which usually takes just over three hours, took 12 hours in total due to canceled trains, a long wait for new crews to take over and a lineside fire.
At one point, people “gave up sighing and just started laughing at the total prank,” Dawn said.
LNER apologized and encouraged Dawn to make a complaint, but she said “it doesn’t compensate me for my time”.
Avanti West Coast said: ‘We are sorry to hear about the experience of customers who were at Oxenholme Station. We are currently examining the circumstances of what happened.
“We would like to thank the Network Rail team on site for their swift action to get our customers out of the station safely.”
Former Lib Dem leader and Cumbria MP Tim Farron called the situation “unacceptable and inexcusable”.
Britain’s railways have had a chaotic few months with several train strikes, including the one which continues this weekend.
It’s part of a long-running dispute over wages and conditions that has continued through the summer and shows no signs of ending.
RMT general secretary Mick Lynch defiantly insisted the strikes would continue until a better offer was made to its members.
The union leader accused the government of ‘interference’ in the bargaining process and said he ‘would not tolerate being intimidated or deceived into accepting a raw deal for our members’.
Transport Secretary Grant Shapps said the unions were acting together and were ‘determined to cause as much misery as possible for the same taxpayers who paid £600 per household to ensure no railway workers lost their jobs during the pandemic ”.
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